Get in Touch With Us

Got a question about something you've read on milfab.co.uk, spotted an error, or want to flag an issue with a casino we cover? This page explains how to reach us and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your message to [email protected]

Include a short summary of what your message is about — whether it's a factual query, a correction, or feedback on our list of trusted non GamStop casinos — so we can route it to the right person and answer properly rather than sending a generic reply.

What We Can Help With

• Questions about our reviews — If anything about bonus terms, wagering requirements, payment methods or withdrawal processes on a casino we've written about is unclear, ask us and we'll clarify what our research found.
• Corrections — Casino terms change often. Welcome offers, minimum deposits and cashout limits are adjusted by operators without much notice. If you've found something on our site that no longer matches what a casino advertises, tell us and we'll check it.
• Content suggestions — If there's a topic around non GamStop casinos, payment options or game types you'd like us to cover in more depth, we're happy to hear it.
• General enquiries — For anything about how we research and rate casinos not on GamStop, get in touch and we'll explain our approach.
• Support and safer gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you towards organisations such as GamCare and GAMSTOP, and we'd encourage you to contact them directly as well, since they're set up to help immediately.

What We Cannot Do

We are a research and comparison site, not a casino operator. That means we cannot process deposits or withdrawals, access your account with any of the sites we cover, resolve a dispute directly with an operator, or guarantee a specific outcome from any bonus or wager. If you have an unresolved issue with a casino itself — a delayed withdrawal, a disputed bonus, or a closed account — your first step should always be that operator's own complaints procedure, followed by whichever licensing authority holds jurisdiction over it. We can offer general guidance on how those complaints processes usually work, but we are not a party to your agreement with any casino and cannot intervene on your behalf.

What Happens After You Send a Message

A real person reviews every enquiry — we don't rely on automated replies to stand in for an answer. Our aim is to respond within two working days, though it can take a little longer if we're mid-way through updating our research or during particularly busy periods. If your enquiry needs input from more than one person on the team, we'll let you know if it's likely to take longer.

Keeping Our Content Accurate

Casino offers, licensing details and payment options connected to gambling sites not on GamStop can shift quickly, and we rely partly on reader feedback to keep our coverage current. If something you've experienced — good or bad — doesn't match what we've published, we want to know. It helps us keep our reviews of casinos not on GamStop useful for the next person researching the same questions you had.

Thank you for taking the time to get in touch. We look forward to hearing from you.